Only St Ives

PRIVACY POLICY

This privacy policy applies between you, the User of this Website and Only St Ives, the owner of this Website. Only St Ives takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

Definitions and interpretation

  • In this privacy policy, the following definitions are used:
Data collectively all information that you submit to Only St Ives via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;
Cookies a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Only St Ives Registered address is

37 Eider Drive Telford TF1 6TJ

UK and EU Cookie Law the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you any third party that accesses the Website and is not either (i) employed by Only St Ives and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Only St Ives and accessing the Website in connection with the provision of such services; and
Website the website that you are currently using onlystives.co.uk and any sub-domains of this site unless expressly excluded by their own terms and conditions.
  • In this privacy policy, unless the context requires a different interpretation:
    1. the singular includes the plural and vice versa;
    2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
    3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
    4. “including” is understood to mean “including without limitation”;
    5. reference to any statutory provision includes any modification or amendment of it;
    6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  • This privacy policy applies only to the actions of Only St Ives and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data collected

  • We may collect the following Data, which includes personal Data, from you:
    1. Name
    2. Postal Address
    3. Email address
    4. Telephone numbers
    5. In each case, in accordance with this privacy policy.

Our use of Data

For purposes of the Data Protection Act 1998, Only St Ives is the “data controller”.

 

Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.

All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  1. internal record keeping;
  2. transmission by email of promotional materials that may be of interest to you;

in each case, in accordance with this privacy policy.

Third party websites and services

Only St Ives may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services do not have access to certain personal Data provided by Users of this Website.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

Only St Ives may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Only St Ives Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Controlling use of your Data

Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

use of Data for direct marketing purposes; and

sharing Data with third parties.

Functionality of the Website

To use all features and functions available on the Website, you may be required to submit certain Data.

You may restrict your internet browser’s use of Cookies. For more information see the clause below (Cookies).

Accessing your own Data

You have the right to ask for a copy of any of your personal Data held by Only St Ives (where such Data is held) on payment of a small fee, which will not exceed £0.00.

Security

Data security is of great importance to Only St Ives and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.

We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

Cookies

This Website may place and access certain Cookies on your computer. Only St Ives uses Cookies to improve your experience of using the Website and to improve our range of services. Only St Ives has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Only St Ives to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website may place the following Cookies:

Type of Cookie PurposeAnalytical/performance cookies They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

Only St Ives reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Only St Ives by email at info@onlystives.co.uk

24:7 Online booking system.

The data we request is for the purpose of raising invoices and those contact details necessary to advertise your business on the Only St Ives website. Apart from public contact details on your advertisements and/or 24:7Booking account, Only St Ives and Chycor Ltd never shares this data with third parties; nor do we use it to send unsolicited or marketing emails.

SUMMARY OF DATA HELD, SYSTEMS AND PROCEDURES

Data computer storage:

The 24:7Booking software and data is kept on dedicated servers in a secure data centre and is protected by industry standard hardware and software systems. Each client’s 24:7Booking account has its own password protected database. Our advertising websites chycor.co.uk, and onlystives.co.uk are kept on a separate dedicated server. Accounts data is kept on our office computers on a secure network.

Personal data held:

The personal data recorded digitally for client invoicing and advertising purposes is name, address, email, contact telephone and mobile numbers. Additional business data recorded for 24:7Booking clients are bank account details and/or a payment gateway option as selected by the client. The client’s 24:7Booking account stores guest booking details (names, address, contact numbers as provided by the client’s guests when booking) and it is the client’s responsibility to manage their guests’ personal data in accordance with GDPR.

Special categories of personal data:

No special categories of personal data are held (for example membership of organisations, ethnicity,

political opinions etc) and we would never require these for any aspect of our business.

Data access:

Accounts and back office data can only be accessed by authorised personnel working for Only St Ives and Chycor Ltd. Advertisement and 24:7Booking public contact details provided by a client are available on the web as long as the client is subscribing to our services.

Third parties processing data:

Only St Ives and Chycor Ltd does not provide personal data to third parties. 24:7Booking only passes a booking reference number and a booking amount through to the payment gateway chosen by the client to process their guest payments. These payment gateways comply with the statutory and industry standards to process credit and debit card payments.

Physical security:

Our servers are located in secure data centres and our office is secured when we are closed.

Data secured from external access:

All our servers, company software and email are secured by separate encrypted passwords and we use a professional password protection system to store them. Our office computers and software are protected by separate passwords and by a secure network connection.

Length of time data is held:

Client data is held as long as necessary to provide our advertising and booking system services. At suspension of those services, public contact details will be removed and client details will be archived.